NSFAS Contact Details 2026

NSFAS Contact Details 2026

The National Student Financial Aid Scheme (NSFAS) plays a vital role in making higher education accessible for many South African students attending public universities and TVET colleges. It’s a key government initiative providing monetary support to able individuals. For current and prospective students, knowing how to effectively communicate with NSFAS is important for managing applications, disbursements, and any other inquiries.

To assist you with this, we’ve compiled a complete list of official NSFAS contact details for the 2026-2027 upcoming session. This resource includes general contact methods such as their toll-free number and email addresses for common queries, ensuring you can reach out for assistance with ease. We also provide specific contact points for specialized needs, including fraud reporting, legal document submissions, and media inquiries, guiding you to the correct department efficiently.

This assistance takes the form of bursaries, loans, and grants and is meant to cover tuition, housing, and other educational-related expenditures. This guide covers various communication channels to suit your preference, whether you choose to call, send an email, engage via social media, or even use traditional mail. It includes the physical and postal addresses for their head office and specific document submission points.

Read more: What Are The NSFAS Requirements 2026-2027?

NSFAS General Contact Information

NSFAS recognises that during the application and funding process, students, parents, and stakeholders may have questions, issues, or seek assistance. NSFAS offers multiple channels for general inquiries, ensuring accessibility for students across different platforms. NSFAS can be contacted through these modes;

General Inquiries

If you have general questions, need help with your NSFAS account, or have issues with your NSFAS Wallet, you can contact NSFAS using the details below:

• Toll-free Number: 08000 67327. Another toll-free number listed is 0860 0067 327.
• Email: info@nsfas.org.za

NSFAS Virtual Contact Centre

We are available to assist through the following channels:

• Email: info@nsfas.org.za
• Facebook: National Student Financial Aid Scheme
• Twitter: @myNSFAS
• Instagram: @myNSFAS
• WhatsApp: +27 78 519 8006
• USSD:*120*67327#

Account, Payment, and Balance Enquiries

• For queries regarding payments and balances:
• Tel No.: 08000 67327
• Email: collections@nsfas.org.za

Vuvuzela Fraud & Corruption Hotline

To submit information on fraud or corruption identified or witnessed:

• Tel No.: 0860 247 653
• Email: nsfas@thehotline.co.za
• Fax2Email: 086 726 1681
• SMS Call Back Number: 30916
• www.thehotlineapp.co.za
• www.thehotline.co.za

For the submission of legal documentation for the attention of the National Student Financial Aid Scheme

• Email: legal@nsfas.org.za
• Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timely attention

Read more: NSFAS Cape Town Contact Details 2026

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:

• Email: outreach@nsfas.org.za

Media

For all media-related enquiries, please contact:

• Email: media@nsfas.org.za

NSFAS Toll-Free Number

• Toll-Free: 08000 67327
• info@nsfas.org.za

If you need help with the NSFAS application process, have financing problems, or need other assistance, the contact information provided in this article will help you get in touch with NSFAS in 2025. Remember to stay informed, meet deadlines, and use the resources provided by NSFAS to safeguard your educational future. Visit the official website of NSFAS for more information.

RELATED LINKS