NSFAS Cape Town Contact Details

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NSFAS Cape Town Contact Details

NSFAS Cape Town Contact Details

The National Student Financial Aid Scheme (NSFAS) assists South African students in pursuing higher education by providing financial assistance. The National Student Financial Aid Scheme’s (NSFAS) mission is to transform NSFAS into a sustainable provider of financial aid to students from poor and working-class families, promoting access to and success in higher and further education and training in pursuit of South Africa’s national and human resource development goals.
If you are a student in Cape Town and need to contact NSFAS for enquiries, applications, or assistance, this article will give you the necessary information and details.


NSFAS Cape Town Contact Details

The Regional Office is the principal point of contact for Western Cape students. They can help you with many areas of your NSFAS application as well as any other questions you may have. Contact NSFAS through the following channels;

NSFAS Virtual Contact Centre

We are available to assist through the following channels:

  • Email: info@nsfas.org.za
  • Facebook: National Student Financial Aid Scheme
  • Twitter: @myNSFAS
  • Instagram: @myNSFAS
  • WhatsApp: +27 78 519 8006
  • USSD:*120*67327#

Account, Payment and Balance Enquiries

  • For queries regarding payments and balances:
  • Tel No.: 08000 67327
  • Email: collections@nsfas.org.za

Vuvuzela Fraud & Corruption Hotline

To submit information on fraud or corruption identified or witnessed:

  • Tel No.: 0860 247 653
  • Email: nsfas@thehotline.co.za
  • Fax2Email: 086 726 1681
  • SMS Call Back Number: 30916
  • www.thehotlineapp.co.za
  • www.thehotline.co.za

For the submission of legal documentation for the attention of the National Student Financial Aid Scheme

  • Email: legal@nsfas.org.za
  • Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:

  • Email: outreach@nsfas.org.za


For all media-related enquiries please contact:

  • Email: media@nsfas.org.za

NSFAS Toll-Free Number

  • Toll-Free: 08000 67327
  • info@nsfas.org.za

NSFAS in Cape Town can be contacted via a variety of methods, including the Cape Town Regional Office, the internet portal, social media platforms, the contact centre, and the mobile app. If you have questions regarding your application, need help with your funding, or want to stay up to speed on NSFAS news, these contact information and tools are readily available to assist you on your educational journey. For more information visit the official website of NSFAS.


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