NSFAS Queries Email Address 2026

NSFAS Queries Email Address 2026

Figuring out how to pay for your studies can be overwhelming, especially when you’re not sure where to start. In South Africa, the National Student Financial Aid Scheme (NSFAS) helps many students by giving them financial support to study at public universities and TVET colleges. This support makes it possible for thousands of students from low-income families to achieve their academic goals.

NSFAS is part of the Department of Higher Education and Training (DHET), and its main job is to make sure that eligible students get the funding they need. But to receive help or ask questions about your application or payments, it’s important to know how to contact NSFAS the right way. One of the easiest and most common ways to talk to NSFAS is by email.

Whether you’re applying for the first time, following up on your application, or sorting out payment problems, sending an email is a quick and simple way to get help. But it’s important to send your message to the correct email address to avoid delays. In this guide, we’ll walk you through the email addresses you can use for different types of queries in 2026. We’ll also share some other ways you can contact NSFAS, like phone numbers and online platforms. With the right contact information, it becomes much easier to get answers and support on your NSFAS journey.

Learn more: NSFAS Queries

The NSFAS Queries Email Address provides a direct contact route via which students can seek clarification, raise problems, or obtain information about their financial aid applications and payments. It has countless benefits, including:

• When you have an urgent problem, waiting in long phone lines or for physical appointments might be inconvenient. You can forward your question to the NSFAS Queries Email Address and obtain a timely answer, usually within a few business days.
• Documented Communication: When dealing with money, having a written record of your correspondence is vital. Emails sent to the Email Address give a detailed record of your questions and NSFAS’s answers.
• Email is a convenient communication medium that most students can access, whether on campus or not.

How To Make Use Of The NSFAS Queries Email Address

Follow the steps below to compose and submit your queries via email;

• Create Your Email: To contact NSFAS, write a brief and well-structured email expressing your question or issue. Include your complete name, student number, and contact information.
• Address Your Concern: In the subject line, clearly indicate the aim of your email. Examples include “Application Status Inquiry” and “Disbursement Delay.”
• Provide Specifics: In the body of your email, explain your question or concern in detail. Include any pertinent information, such as reference numbers or past communication.
• Attachments: If you must provide supporting papers, ensure they are legible and correctly labeled.
• Send an email to: Send your message to the official NSFAS Queries Email Address. Make sure your email address is accurately typed.

Contacting NSFAS via Email for Queries

If you have an issue with your application or funding, you can file an appeal or report a complaint by calling the toll-free help desk. Below are NSFAS Contact details;

NSFAS Virtual Contact Centre

We are available to help through the following channels:

• Email: info@nsfas.org.za
• Facebook: National Student Financial Aid Scheme
• Twitter: @myNSFAS
• Instagram: @myNSFAS
• WhatsApp: +27 78 519 8006
• USSD:*120*67327#

Learn more: NSFAS Whatsapp Number 2026

Account, Payment, and Balance Enquiries

• For queries regarding payments and balances:
• Tel No.: 08000 67327
• Email: collections@nsfas.org.za

Vuvuzela Fraud & Corruption Hotline

To yield information on fraud or corruption identified or witnessed:

• Tel No.: 0860 247 653
• Email: nsfas@thehotline.co.za
• Fax2Email: 086 726 1681
• SMS Call Back Number: 30916
• www.thehotlineapp.co.za
• www.thehotline.co.za

For the submission of legal documentation for the attention of the National Student Financial Aid Scheme

• Email: legal@nsfas.org.za
• Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timely attention

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:

• Email: outreach@nsfas.org.za

Media

For all media-related inquiries, please contact:

• Email: media@nsfas.org.za

NSFAS Toll-Free Number

• Toll-Free: 08000 67327
• info@nsfas.org.za

NSFAS Contact  Details

Email: info@nsfas.org.za
Facebook: National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS
WhatsApp: +27 78 519 8006
USSD:*120*67327#

The NSFAS Queries Address is your access to promptly and successfully resolving financial backing difficulties. If you have apprehension concerning your application status, disbursements, or anything else NSFAS-related, this official contact channel is a simple and dependable method to get answers. Visit the official website of NSFAS for more information.

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