NSFAS Helpline

NSFAS Helpline

The NSFAS Helpline is a support service offered by South Africa’s National Student Financial Aid Scheme (NSFAS). NSFAS is a government-funded project that assists financially disadvantaged students in gaining access to higher education by providing financial support in the form of loans and grants to pay tuition, housing, and other associated costs.

The NSFAS Helpline is a resource for students and applicants seeking information, guidance, and support with their financial aid applications. It acts as a point of contact for anyone who has questions, issues, or needs assistance with the NSFAS application process. To address queries and give support, the hotline often provides many modes of communication, such as phone calls, emails, and occasionally even in-person assistance.

READ: NSFAS Contact Details Email

NSFAS Helpline

The helpline typically offers various means of communication, such as phone calls, emails, and sometimes even in-person assistance, to address inquiries. Contact NSFAS through the following addresses;

 Virtual Contact Centre

We are available to assist through the following channels:

• Email: info@nsfas.org.za
• Facebook: National Student Financial Aid Scheme
• Twitter: @myNSFAS
• Instagram: @myNSFAS
• WhatsApp: +27 78 519 8006
• USSD:*120*67327#

Account, Payment and Balance Enquiries

• For queries regarding payments and balances:
• Tel No.: 08000 67327
• Email: collections@nsfas.org.za

Vuvuzela Fraud & Corruption Hotline

To submit information on fraud or corruption identified or witnessed:

• Tel No.: 0860 247 653
• Email: nsfas@thehotline.co.za
• Fax2Email: 086 726 1681
• SMS Call Back Number: 30916
• www.thehotlineapp.co.za
• www.thehotline.co.za

For the submission of legal documentation for the attention of the National Student Financial Aid Scheme

• Email: legal@nsfas.org.za
• Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:

• Email: outreach@nsfas.org.za

Media

For all media-related enquiries please contact:

• Email: media@nsfas.org.za

NSFAS Toll-Free Number

• Toll-Free: 08000 67327
• info@nsfas.org.za

READ: NSFAS Contact Details Toll Free

Services Of NSFAS Helpline

NSFAS helpline provides numerous services including;

• Application Assistance: Assisting students in understanding and completing the NSFAS grant application procedure.
• Application Status Updates: Informing students on the progress and status of their funding applications.
• Financial Counseling: Advice on budgeting and managing finances while attending college.
• Students with Disabilities Support: Tailored help to suit the special requirements of students with disabilities.
• Resolving queries: Addressing issues or inquiries about funding disbursements or eligibility.
• Appeals: Assisting students in the case of grant denials or application issues.

The NSFAS Helpline is an important part of the NSFAS program, offering essential support and help to students navigating the difficult world of financial aid.

NSFAS Contact Details

NSFAS Virtual Contact Centre

We are available to assist through the following channels:

• Email: info@nsfas.org.za
• Facebook: National Student Financial Aid Scheme
• Twitter: @myNSFAS
• Instagram: @myNSFAS
• WhatsApp: +27 78 519 8006
• USSD:*120*67327#

The NSFAS Helpline is a vital resource for South African students who rely on NSFAS for financial assistance to attend institutions or universities. It guarantees that students have access to the knowledge and help they need to make the most of their educational possibilities while being financially secure. Visit the official website of NSFAS for more information.

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